1. Our Pledge on Privacy
The term "personal data" in this Policy refers to information such as your name, e-mail address or mailing address, that can be used to identify you. Russell Timber Technology will not process your personal data without your consent. We fully comply with internationally recognised standards of privacy protection and ensure compliance by our staff with strict standards of security and confidentiality. The next sections explain how and when we collect personal data from you.

2. How we use your Personal Data
Russell Timber Technology processes personal data for specific and limited purposes which we inform you about when we ask you for information. Information you send to Russell Timber Technology is used only to help generate a quotation and is otherwise kept private. Russell Timber Technology keeps your data only for as long as is reasonably needed for such purposes and in accordance with any legal or documentation retention requirements.

3. We don’t disclose your information
Russell Timber Technology will not sell, share, or otherwise distribute your personal data to third parties outside the organisation.

4. Spamming
Russell Timber Technology does not condone "spamming". Spamming is defined as sending unsolicited e-mails, usually of a commercial nature, in large numbers and repeatedly to individuals with whom the sender has had no previous contact or who have declined to receive such communications. If Russell Timber Technology believes that a certain product or information is of importance to you it reserves the right to inform you by e-mail whilst giving you the choice of opting out of such service.

5. Your right of Access
You have the right to update your personal data or to require its deletion. If you wish to access or correct your personal data held by us, please contact Russell Timber Technology. Your requests will be dealt with in a prompt and proper manner. No charge will be levied for complying with a correction request.

6. Contact Russell Timber Technology
If you have any queries or complaints about our compliance with this Privacy Policy, or if you would like to make any recommendations or comments to improve the quality of our Privacy Policy, please contact our Customer Service Team on 0141 958 0444. This privacy policy is effective as of March 2014. We aim to constantly improve the tools available to you to manage the data that you provide to us. Please refer to this page from time to time to review these and other new features.